Privacy Policy
NB Payday Loans is committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, and safeguard your data.
Information We Collect
When you use NB Payday Loans, we collect information necessary to connect you with licensed lenders in New Brunswick. This includes:
- Your name, email address, and phone number
- Your postal code and province of residence
- Basic employment and income information
- Banking details for e-Transfer fund delivery
- Information about your loan request (amount, purpose, timeline)
We also collect non-personal information automatically, such as your IP address, browser type, pages visited, and the time you spend on our site. This helps us improve your experience and understand how our service is used.
How We Use Your Information
Your information is used exclusively to:
- Match you with licensed lenders who may be able to help
- Facilitate communication between you and potential lenders
- Process your loan application referral
- Send you updates about your application status
- Improve our website and referral matching process
- Comply with legal and regulatory requirements in New Brunswick
We do not sell your personal information to third parties for marketing purposes. Your data is shared only with licensed lenders you are referred to, and only with your consent.
Sharing Your Information
As a referral service, we share your information with licensed lenders in New Brunswick when you request a loan connection. These lenders are bound by their own privacy obligations and provincial lending regulations.
We may also disclose your information when:
- Required by law or a court order
- Necessary to protect the security or integrity of our service
- Needed to prevent fraud or illegal activity
- You have explicitly given us permission
We do not share information with unaffiliated third parties except as described above.
Data Security
We take data security seriously. Your personal information is protected using industry-standard encryption, secure servers, and access controls. However, no online transmission is completely secure. While we work to protect your data, we cannot guarantee absolute security.
If you believe your information has been compromised, please contact us immediately so we can assist you.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Ask us to delete your information (subject to legal retention requirements)
- Opt out of marketing communications
- Withdraw consent for information sharing
To exercise any of these rights, contact us using the information provided at the end of this policy.
Cookies and Tracking
Our website uses cookies to enhance your experience, remember your preferences, and analyze site traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser, though disabling cookies may limit some site functionality.
We may also use analytics tools to track how visitors interact with our site, helping us optimize the referral experience for New Brunswick borrowers.
Third-Party Links
Our site may contain links to lender websites and other external resources. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing personal information with them.
Children's Privacy
NB Payday Loans is not intended for use by individuals under 18 years of age. We do not knowingly collect information from minors. If we become aware that a minor has provided us with personal information, we will delete it promptly.
Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by New Brunswick and Canadian law. Typically, we retain loan referral information for up to three years to support customer service, dispute resolution, and regulatory compliance.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by updating the date at the bottom of this policy and, where appropriate, by email. Your continued use of NB Payday Loans following any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us:
NB Payday Loans
Email: [email protected]
Mailing Address: New Brunswick, Canada
We are committed to addressing your privacy concerns promptly and will work with you to resolve any issues.
Additional Resources
For more information about your privacy rights in Canada, visit the Office of the Privacy Commissioner of Canada. For information specific to New Brunswick lending regulations, consult the Government of New Brunswick.
Learn more about how we evaluate lenders and our referral process by visiting our How We Rate page. For details on our affiliate relationships, see our Affiliate Disclosure.
This Privacy Policy was last reviewed by Chad Powers and updated in January 2025.